Learning Outcomes
By the end of this unit students will be able to:
1. Review classical management theories and leadership styles
. Explore the factors that influence different management styles and structures in a service industry context
3. Assess current and future management and leadership skills for the service sector
4. Demonstrate management and leadership skills in a service industry context
- Assessor: Chukwuka C Ehighibe
- Assessor: Milon Mahmud
- Assessor: Cynthia Poyton
- Assessor: Sharmila Swarna
Skill Level: Beginner