September 2015
Business Health Check (HM 11,12)
Learning Outcome:
1. Understand the focuses of the business
2. Be able to develop plans for ...
Conference and Banqueting Management (HM 9)
Learning Outcome:
1. Understand the nature of the conference and banqueting sector and the factors...
Conference and Banqueting Management (HM 10)
Learning Outcome:
1. Understand the nature of the conference and banqueting sector and the factors...
Conference and Banqueting Management (HM 11,12)
Learning Outcome:
1. Understand the nature of the conference and banqueting sector and the factors...
Business Health Check (HM 9,10)
Learning Outcome:
1. Understand the focuses of the business
2. Be able to develop plans for ...
Customer Service - HM9
Learning Outcomes
- Understand customer service policies within business and services contexts
- Unders...
Customer Service - HM10
Learning Outcomes
- Understand customer service policies within business and services contexts
- Unders...
Customer Service - HM11
Learning Outcomes
- Understand customer service policies within business and services contexts
- Unders...
Customer Service - HM12
Learning Outcomes
- Understand customer service policies within business and services contexts
- Unders...
Facilities and Operations Management (Group HM 9, 10)
Learning Outcomes
- Understand the operational responsibilities of a facilities manager
- Understand ...
Facilities and Operations Management (Group HM 11, 12)
Learning Outcomes
- Understand the operational responsibilities of a facilities manager
- Understand ...
Finance in Hospitality Industry - HM 9/10/12
Learning Outcomes
- Understand sources of funding and income generation for business and services ...
Finance in Hospitality Industry - HM11
Learning Outcomes
- Understand sources of funding and income generation for business and services ...
Food & Beverage Operations Management (9 & 10)
Learning Outcomes
- Understand different food and beverage production and service systems
- Under...
Food & Beverage Operations Management (11 & 12)
Learning Outcomes
- Understand different food and beverage production and service systems
- Under...
Food Safety Management (HM 9 + 11 + 12)
Learning Outcomes
- Understand the agents that cause food-borne illness and the contamination of ...
Food Safety Management (HM 10)
Learning Outcomes
- Understand the agents that cause food-borne illness and the contamination of ...
Marketing in Hospitality (Group HM 9, 10, 11, 12)
Learning Outcomes
- Understand the concepts of marketing in a services industry context
- Understand ...
Menu Planning & Product Development (HM 9 + 10)
Learning Outcomes
- Understand factors that influence menu planning decisions
- Understand menu product...
Menu Planning & Product Development (HM 11 + 12)
Learning Outcomes
- Understand factors that influence menu planning decisions
- Understand menu product...
Research Project (HM 9 ,10)
Learning Outcome:
1. Understand how to formulate a research specification
2. Be able to implement ...
Research Project (HM 11,12)
Learning Outcome:
1. Understand how to formulate a research specification
2. Be able to implement ...
Room Division Operations Management (9 & 10)
Learning Outcomes
- Understand services provided by the rooms division in diverse contexts
- Unde...
Rooms Division Operations Management (11 & 12)
Learning Outcomes
- Understand services provided by the rooms division in diverse contexts
- Unde...
The Contemporary Hospitality Industry (Group HM 9, 10)
Learning Outcomes
- Understand the current structure of the hospitality industry
- Understand ...
The Contemporary Hospitality Industry (Group HM 11, 12)
Learning Outcomes
- Understand the current structure of the hospitality industry
- Understand ...