Learning Outcomes
- Understand services provided by the rooms division in diverse contexts
- Understand the impact of contemporary management issues on the effective management and business performance in the front of house area
- Understand factors that contribute to effective management and business performance in the accommodation service function
- Be able to apply techniques to maximise and measure occupancy and rooms revenue.
- Teacher: Monika Pundir
- Assessor: Chukwuka C Ehighibe
- Assessor: Milon Mahmud
- Assessor: Lalajike Vishwanath Sadanand
Skill Level: Beginner