Unit 12: Hospitality Operations Management
1. Understand the operational and economic characteristics of hospitality operations 2
2. Understand product development within hospitality environments
3. Understand pricing and profitability concepts within hospitality operations
4. Be able to use appraisal techniques to analyse and improve operational performance
- Teacher: Hakeem Kazeem
- Assessor: Hillary Korakegha
- Assessor: Lalajike Vishwanath Sadanand
Skill Level: Beginner