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Rooms Division Operations Management - HM17, HM18, HM 20
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HND Rooms Division Operation Management Study Manual
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8 January - 14 January
Week 1 :AC (1.1): Discuss accommodation and front office services for different organisations.
Week 1:AC (1.1): Discuss accommodation and front office services for different organisations.
Lecture video on AC 1.1 & AC 1.2
Week 1 : A C 1.2 Analyse the roles and responsibilities of a range of accommodation and reception services staff.
15 January - 21 January
Week 2 : AC (1.2): Analyse the roles and responsibilities of a range of accommodation and reception services staff.
RDOM Assignment Brief
Lecture video for week 2 :AC (1.2): Analyse the roles and responsibilities of a range of accommodation and reception services staff.
A C 1.3 Discuss legal and statutory requirements that apply to rooms division operations. & A C1.4 Evaluate services provided by the rooms division in a range of hospitality businesses
RDOM Assignment Framework
1.3 Discuss legal and statutory requirements that apply to rooms division operations.
22 January - 28 January
Week 3: A C 1.3 Discuss legal and statutory requirements that apply to rooms division operations.
Week 3 Lecture video
Week 3 : A C 2.1 Assess the importance of the front of house area to effective management & A C 2.2 Discuss the key aspects of planning and management of the front of house area for a chosen hospitality operation
Week 3 & Week 4 Lecture video
RDOM Presentation Framework
29 January - 4 February
Week 4 : A C AC (2.3): Critically discuss the key operational issues affecting the effective management and business performance of the front office area for a given operation.
Week 4 Lecture video
5 February - 11 February
Week 5 : A C 3.1 & A C 3.2
Week 5 : A C 3.1 & A C 3.2
Principles of interior design
12 February - 18 February
A C 3.3 : Analyse the key operational issues affecting the effective management and business performance of the accommodation service function for a given operations.
19 February - 25 February
(AC 4.1 & AC 4.2)
26 February - 4 March
References
5 March - 11 March
Week 7 ( AC 4.1. &AC 4.2 )
AC 4.1 :YIELD MANAGEMENT
12 March - 18 March
Week 8
19 March - 24 March
Week 9 (AC 4.3 & AC 4.4)
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BTEC HND In Hospitality Management (Gants Hill)
Summary
Course info
Rooms Division Operations Management - HM17, HM18, HM 20
Assessor:
Chukwuka C Ehighibe
Skill Level
:
Beginner
