Learning Outcomes
By the end of this unit a student will be able to:
LO1 Apply a range of interpersonal skills and different approaches to various stakeholders’ (partners, suppliers and employees) relationship management
LO2 Work collaboratively to enable delivery with others and share good practice in a hospitality context
LO3 Apply coaching and mentoring techniques to support learning and development of others
LO4 Communicate effectively in a hospitality context using a range of verbal and non-verbal communication tools to overcome barriers.
Skill Level: Beginner