Learning Outcomes
1. Understand services provided by the rooms division in diverse contexts.2. Understand the impact of contemporary management issues on the effective management and business performance in the front of house area.
3. Understand factors that contribute to effective management and business performance in the accommodation service function.
4. Be able to apply techniques to maximise and measure occupancy and rooms revenue.
- Teacher: Anthony Oyekanmi
- Assessor: Bekhzod Klichev
Skill Level: Beginner