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Learning Outcomes

By the end of this unit a student will be able to:

LO1 Explore the food and beverage industry including different styles of food and beverage service outlets, rating systems and current industry trends

LO2 Demonstrate professional food and beverage service standards in a real working environment

LO3 Compare the ways that different food and beverage operations use technology to improve operational efficiency

LO4 Analyse customer motivations and behaviour and how food service outlets use this information to maximise business success.



Skill Level: Beginner