The aim of this unit is to provide students with knowledge and understanding of the
hospitality industry. Gaining insight into how hospitality organisations function within
the wider business environment.
Students will examine the purpose of different hospitality organisations, exploring the
size, scale and scope of the hospitality industry. Students will explore the skills
requirements and the challenges that hospitality organisations have with recruiting
sufficiently skilled staff to support business growth. Students will consider the
external factors that impact the hospitality industry and will gain an understanding of
what drives supply and demand for hospitality products and services. Students can
then use the knowledge, understanding and skill sets gained in this unit to be able to
identify, and take advantage of, potential trends and developments.