This unit is designed to provide students with key skills for becoming competent
managers in a hospitality environment. Allowing them to understand key principles
with regard to key performance indicators both financial and non-financial.
This unit aims to give students the opportunity to develop their business acumen,
covering a number of different business activities applied within the hospitality
industry context. These include forecasting and budgeting, interpreting financial
statements, recruitment and retention of staff, effective communication and dealing
with legislation and regulation.
Skill Level: Beginner