Learning Outcomes
By the end of this unit students will be able to:
1. Review classical management theories and leadership styles
2. Explore the factors that influence different management styles and structures in a service industry context
3. Assess current and future management and leadership skills for the service sector
4. Demonstrate management and leadership skills in a service industry context
- Assessor: Eva Cseri
- Assessor: Mariaha Gianina Barbu
- Assessor: Sharmila Swarna
- Assessor: Sharmila Sundar Swarna
- Assessor: Daniel Tom-Joe
Skill Level: Beginner