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Learning Outcomes

By the end of this unit students will be able to:

1.    Explore the food and beverage industry including different styles of food and beverage service outlets, rating systems and current industry trends

2.    Demonstrate professional food and beverage service standards in a real working environment

3.    Compare the ways that different food and beverage operations use technology to improve operational efficiency

4.    Analyse customer motivations and behaviour and how food service outlets use this information to maximise business success.


Skill Level: Beginner