November 2012
Business Health Check (S6, Y2)
Learning Outcomes
- Understand the focuses of the business
- Be able to develop plans for ...
Conference and Banqueting Management (S5, Y2)
Learning Outcomes
- Understand the nature of the conference and banqueting sector and the ...
Customer Service
Learning Outcomes
- Understand customer service policies within business and services contexts
- Unders...
Facilities Operation & Management
Learning Outcomes
- Understand the operational responsibilities of a facilities manager
- Understand ...
Finance in Hospitality Industry
Learning Outcomes
- Understand sources of funding and income generation for business and services ...
Food & Beverage Operations Management
Learning Outcomes
- Understand different food and beverage production and service systems
- Understand ...
Food Safety Management (S5, Y2)
Learning Outcomes
- Understand the agents that cause food-borne illness and the contamination of...
Hospitality Operations Management
Learning Outcomes
- Understand human resource management
- Understand the effect of employee relations ...
Human Resource Management for Service Industries
Learning Outcomes
- Understand human resource management
- Understand the effect of employee relations ...
Marketing in Hospitality
Learning Outcomes
- Understand the concepts of marketing in a services industry context
- Understand ...
Menu Planning & Product Development ( S5, Y2)
Learning Outcomes
- Understand factors that influence menu planning decisions
- Understand menu ...
Research Project (S6, Y2)
Learning Outcomes
- Understand how to formulate a research specification
- Be able to implement ...
Rooms Division Operations Management
Learning Outcomes
- Understand services provided by the rooms division in diverse contexts
- Understand...
The Contemporary Hospitality Industry
Learning Outcomes
- Understand the operational responsibilities of a facilities manager
- Understand ...
The Developing Manager
Learning Outcomes
- Understand principles and practices of management behaviour
- Be able to review own...
Tour Operations Management
Learning Outcomes
- Understand the tour operators industry within the travel and tourism sector
- Under...